As a Merchandise Team Manager, you will support My Macy's by directing the daily merchandise support functions for a multi-million dollar family of business. You will be directly responsible for the merchandising and signing teams. Primary focus is on making the departments, merchandise and floor customer-ready for business
Key Accountabilities:
Sales
- Drive and exceed sales goals by developing & executing strategies; determine business-driving opportunities
- Analyze merchandising reports to review business results and take appropriate action to capitalize on business strengths and impact deficiencies; partner with Executive team to execute
- Use tools and analyze documents to forecast workload and allocate resources as needed
- Direct merchandise receipt placement, replenishment and sales promotion set-up; partner with Executive team to plan and execute floor/fixture moves, merchandise placement and presentation
- Execute all price changes, markdowns and signing; lead team and ensure accuracy
- Manage physical inventory process and ensure that shortage prevention initiatives are executed
- Process RTVs, salvages and make and breaks in a timely manner
- Establish that selling Associates and Executives understand high level of merchandising expectations
- Ensure that all procedures, policies, exposure standards, safety and shortage awareness are thoroughly understood
Customer
- Coach, motivate and develop support team to reach their fullest potential and to increase productivity and efficiency
- Role Model exemplary service, lead support staff to provide an outstanding shopping experience
- Maintain high customer readiness standards; deliver a clean and neat selling floor and stockroom
- Clearly communicate store and Company objectives so both management and staff are well informed
People
- Recruit, select and train talented, results-oriented support Associates
- Create a positive, inclusive work environment focusing on internal and external customer service and safety
- Address Associate concerns in a reasonable and fair manner consistent with the values expected by the Company
- Monitor and address performance issues on a timely basis; administer Responsibility Based Performance as needed
- Utilize review process as a tool for Associate talent development, promotion and advancement
- Lead Associates in support of community service opportunities
Skills Summary:
- A minimum of 3-5 years of operations/merchandising retail management
- Productivity driven, task oriented and highly organized
- Strong communication and leadership skills
- Effective prioritizing and time management skills
- Talent for selling floor merchandising
- Strong administrative and negotiation skills
- Ability to plan and execute strategies
- Ability to build partnerships and direct teams
- Commitment to exemplifying the highest integrity and professional business standards
- Familiarity with workload systems
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Company Description
Macy's, Inc., with corporate offices in Cincinnati and New York, is one of the US's premier retailers, with fiscal 2010 sales of $25 billion. The Macy's Brand includes about 810 Macy's department stores and furniture galleries in 45 states, the District of Columbia, Guam and Puerto Rico, as well as macys.com. The Bloomingdale's brand includes 41 department stores and home stores in 12 states, bloomingdales.com and (as of April 2, 2011) four Bloomingdale Outlet stores in three states. Bloomingdale's also operates in Dubai under a lease agreement with Al Tayer Group LLC. Macy's, Inc.'s diverse workforce includes approximately 166,000 employees.
