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Monday, March 25, 2013

AT&T Retail Positions


We have the same position open in multiple locations all of which are listed below.
Job title: Part Time Retail Sales Consultant
Employer Name: AT&T
Contact person: Bianca Soland, Candidate Pipeline Manager bk171h@att.com
Employer's website address: http://att.jobs
Location (city, state): Pittsburgh, PA – Butler, PA – Johnstown, PA – Altoona, PA – Greensburg, PA – Cranberry, PA
Brief job description: Develop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned and quota based.
Requirements (including majors and academic levels): 1-3 years retail/customer facing/sales experience preferred.
Deadline for applying: 4/21/2013
Date to remove job posting: 4/30/2013
How to apply and what documents are needed: All applicants should apply online at http://connect.att.jobs/pittsburgh/retail. Begin with completing a profile and applying to the position you are interested in. Once your application is received you be sent an email with a link to complete the assessment. Once that is complete your application will be reviewed.

Job title: Full Time Retail Sales Consultant
Employer Name: AT&T
Contact person: Bianca Soland, Candidate Pipeline Manager bk171h@att.com
Employer's website address: http://att.jobs
Location (city, state): Pittsburgh, PA – Altoona, PA – Greensburg, PA
Brief job description: Develop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned and quota based.
Requirements (including majors and academic levels): 1-3 years retail/customer facing/sales experience preferred.
Deadline for applying: 4/21/2013
Date to remove job posting: 4/30/2013
How to apply and what documents are needed: All applicants should apply online at http://connect.att.jobs/pittsburgh/retail. Begin with completing a profile and applying to the position you are interested in. Once your application is received you be sent an email with a link to complete the assessment. Once that is complete your application will be reviewed.

Job title: Part Time Sales Support Representative
Employer Name: AT&T
Contact person: Bianca Soland, Candidate Pipeline Manager bk171h@att.com
Employer's website address: http://att.jobs
Location (city, state): Washington, PA
Brief job description: Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers’ needs are addressed promptly, and communicating with the management team effectively. Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments. May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management.
Requirements (including majors and academic levels):
MINIMUM REQUIREMENTS:
· Perform the following with reasonable accommodation:
o Work flexible hours (including evenings, weekends and holidays)
o Stand for long periods of time
o Ability to lift up to 25 pounds
o Operate a personal computer, wireless equipment, copier and fax
o Work in other locations as the needs of the business dictate what may be required
o May be required to wear a uniform or company apparel as designated by management
PREFERRED QUALIFICATIONS:
· Associate Degree
· 1+ years of relevant work experience
· Telecommunications industry knowledge
· Excellent interpersonal, verbal and written communication skills and attention to detail
· Strong working knowledge of computer systems/software and computerized billing
· Strong customer service skills
· Thorough research skill
Deadline for applying: 4/21/2013
Date to remove job posting: 4/30/2013
How to apply and what documents are needed: All applicants should apply online at http://connect.att.jobs/pittsburgh/retail. Begin with completing a profile and applying to the position you are interested in. Once your application is received you be sent an email with a link to complete the assessment. Once that is complete your application will be reviewed.