Apply online at http://www.fcbanking.com/about-us/careers/jobopportunities.asp. Use the information below for search criteria.
| Requisition Number: | 1567 |
| Job Title: | Financial Solutions Specialist PT |
| Area of Interest: | Retail Banking - Community Offices |
| Branch (if applicable): | Tarentum Solutions Center |
| City: | Tarentum |
| State / Province: | Pennsylvania |
| Requirements: | A high school diploma or equivalent and a minimum of two (2)
years of relevant experience in a customer-centric sales environment
with a proven track record of exceeding assigned goals, delivering a
high level of customer service and adhering to operational expectations
are required. Upon hire you must register and maintain current
registration with the National Mortgage Licensing System & Registry
(NMLS) to better serve our customers. A flexible schedule including
weekends, a valid driver’s license and the ability to travel regionally
are required. Additionally, the following will be essential to your success: Excellent communications skills, having a passion for helping others, being motivated to learn, solutions-based sales skills, professionalism, resourcefulness, exceptional relationship-building skills, the ability to excel in a complex and dynamic environment, and being technologically savvy. Level of role based on meeting specific milestones in your development in conjunction with your performance against assigned accountabilities. Level I: All newly hired Financial Solution Specialists. (Anticipated time in role 12-18 months) Level II: Satisfactory completion of all Level I training and development requirements, pass (minimum 90%) all Financial Solutions certification courses as assigned. Exceed assigned individual goals for at least six (6) months and adherence to all operational requirements. (Anticipated time in role 24-36 months) Level III: Satisfactory completion of all Level II training and development requirements, pass (minimum 90%) additional Financial Solutions certification courses as assigned. Consistently exceed assigned individual goals for at least eighteen (18) months and adherence to all operational requirements. |
| Job Description: | As an important member of a First Commonwealth Financial Solutions Center team you will receive the necessary training and coaching needed to successfully perform your role. Driven by our mission, you will provide exceptional service to our customers and deliver on your individual financial solutions goals. You will own issues from beginning to end and keep the Financial Solutions Center running smoothly and efficiently. Through your involvement in day-to-day operations you will create an amazing experience in the Center for employees and visitors. You take personal pride in solving problems for your consumer and business customers. You get excited about building relationships and identifying opportunities to equip our customers with financial solutions that will help them achieve Financial Confidence. You are intellectually curious, enjoy engaging customers in conversation to assess their needs, have strong listening skills and are not afraid to ask for your customers’ business. You are approachable, a quick learner, an effective communicator and have a passion for working with people. You enjoy learning and receiving training and feedback to improve your skills and grow your career, because you know that, as a Financial Solutions Specialist, you can change people’s lives. |
