PAINT STORES GROUP
Great for business students, or anyone interested in a sales opportunity.
Contact
Chase Kuhns, Store Manager
Sherwin-Williams #1182
3071 LEECHBURG RD
LOWER BURRELL, PA 15068 3459 USA
PHONE: (724) 339-7766 FAX: (724) 339-8219
JOB DESCRIPTION
JOB TITLE: Store Sales Associate
DATE CREATED: December 2008
GEMS TITLE: Sales.Associate.Store..Sales
DATE REVISED: February 2011
STATUS: Non-Exempt
REPORTS TO: Assistant Manager or Store Manager This position is to be used in Type II facilities only.
CORE COMPETENCIES:
Results Orientation:
*Proven record of high performance
Interpersonal Skills:
*Develops positive relationships with others to better accomplish work goals.
Effectively meets customer needs and builds productive relationships by treating each customer like a
GUEST.
*Clearly conveys information and ideas to others in a manner that helps them understand and retain the
message.
*Presents products and services to customers in a manner that provides solutions and benefits, and
strengthens the Sherwin-Williams name.
Leadership Skills:
*Actively participates as a member of a team to help the store achieve its goals.
Business/Management Skills:
*Uses people, resources and information to make good decisions.
*Effectively manages time and resources to ensure that work is completed efficiently.
*Possesses appropriate levels of knowledge of core product offerings and operational aspects of job
responsibilities.
Professional Qualities:
*Sets high standards of performance for self; assumes responsibility and accountability for successfully
completing assignments or tasks.
*Demonstrates honesty and the ability to avoid what is wrong and stand up for what is right.
*Maintains effectiveness when experiencing changes in work and adjusts effectively to new work
processes, situations and requirements.
ESSENTIAL DUTIES:
*Assist customers by determining needs and presenting appropriate products and services.
*Handle customer inquiries via the telephone by providing accurate information regarding products and
product applications and process telephone orders accordingly.
*Ensure sales transactions are completed accurately.
*Maintain accurate work order files and formulas as needed.
*Document and refer potential wholesale leads to manager and/or sales rep.
*Follow pricing guidelines when quoting customers.
*Ensure customers’ quality and service expectations are met.
*Pull appropriate products from sales floor or warehouse, tint and mix to customer specifications.
*Ensure wall covering, window treatment and floorcovering order forms are properly completed, place
order and follow-up as necessary.
*Record information on appropriate forms for proper completion of orders/ requests and process in a timely
manner.
*Operate the POS for all types of transactions.
*Ensure merchandise has been processed through POS or recorded on manual POST form prior to
merchandise leaving the store.
