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Saturday, October 1, 2011

Retail Program Coordinator - Menasha Packaging

I have several job descriptions for degreed graduates…Buyer, Customer Service Rep and Program Coordinator.  (Customer Service Rep does not require a degree, but it is preferred.)  We also would have an interest in graduates of the Electro-Mechanical Engineering Technology program.  These grads could fit into Production and Maintenance Management training positions.  We would also consider intern programs in that degree area. 
Bob

This company will be at the Alle-Kiski Job Fair on campus October 6.

Retail Program Coordinator - Position Summary

Primary focus is to coordinate display programs effectively and timely for the Yukon Complex to and from Customers, Account Managers, Inside Support Teams and Vendors, and to serve as a resource to the Complex on large display projects and graphics. Secondary focus is to coordinate customer expectations with plant capabilities to ensure that satisfactory value-added products are provided to our customers.

Key Responsibilities

The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list.  Other duties may be assigned.

Project Coordination
q  Coordinate display programs from concept thru execution.  Specific involvement may vary from customer to customer but could include:
o    Communicate display program requirements, scope and timelines to all internal team members including Design, CS, Production and Pack-out Facilities.
o    Engage designers and creative team members to facilitate display concepts and renderings.
o    Ensure structures are approved by the customer, including coordinating tests as needed.
o    Coordinate pricing and prepare quotes based on customer needs.
o    Coordinate and/or attend production trials, co-packing trials and first production / assembly runs.
o    Communicate all co-packing expectations and coordinate pricing with Field Sales Manager and co-packing operations.
o    Ensure ink swatches are approved.
o    Remove barriers and engage appropriate folks to keep program timelines on schedule.
o    Coordinate graphic and/or creation art process with Menasha’s Design Team or customer art agencies.
o    Coordinate proofs and color matching across display components.
o    Coordinate pre-production meetings with Account Managers, Design, CS, Production & co-packing facilities to review program expectations, timing, and specs to ensure all parties are ready to move into production.
o    Coordinate and communicate any special shipping requirements.
q  Build and maintain knowledge of Menasha’s RII strategy, products and services, corrugated packaging and displays, and the production processes used by Menasha Packaging, Yukon Complex. 
q  Maintain a positive relationship with all internal and external contacts, constantly display a positive, upbeat attitude; and maintain a strong customer focus at all times.
q  Spend time with Account Managers and customers to help build strong relationships.
q  Back-up the department’s Retail Project Coordinator.
q  Support graphic packaging orders with daily responsibilities including, but not limited to:
o    Order litho and work with Customer Service to address customer needs.
o    Train and communicate with Sales & Customer Service on graphic capabilities and limitations and converting for litho, preprint & high-end direct print.
o    Direct litho and preprint projects to insure customer needs and plant capabilities are taken into account.
o    Coordinate pre-production meetings with new projects with plate, litho and preprint vendors
o    Initiate litho and preprint pricing.
o    Review proofs and mylars for correct graphic positioning.
o    Communicate delivery schedules with all vendors.
o    Communicate with customers as needed to ensure all info received is correct and we are fulfilling our customer’s expectations.
o    Maintain preprint rollstock inventory based on customer forecast and customer orders.

Required Competencies

q  Computer skills; specifically PowerPoint, Excel and Word
q  Positive, proactive problem solving and decision making skills.
q  Ability to handle multiple programs at one time / project coordination skills.
q  Ability to work autonomously with little supervision.
q  Excellent communications skills (both written and verbal).
q  Customer focused.
q  Attention to detail.
q  Proven leadership skills.

Other Requirements (Education, experience, technical knowledge)

q  College degree or equivalent experience in corrugated manufacturing, flexographic or offset printing processes.
q  Ability to travel to customers as needed, sometimes with very short notice.


Robert V. Krajci
Menasha Packaging Company, LLC
Manager, Human Resources, Eastern Region
567 Waltz Mill Rd.
Ruffs Dale, PA  15679