Customer Service Rep - Menasha Packaging

I have several job descriptions for degreed graduates…Buyer, Customer Service Rep and Program Coordinator.  (Customer Service Rep does not require a degree, but it is preferred.)  We also would have an interest in graduates of the Electro-Mechanical Engineering Technology program.  These grads could fit into Production and Maintenance Management training positions.  We would also consider intern programs in that degree area. 

Bob

This company will be at the Alle-Kiski Job Fair on campus October 6.

Customer Service Representative - Position Summary

To build and maintain exceptional customer relationships by providing effective and efficient service.

Key Responsibilities

The following duties are normal for this position. The incumbent may be responsible for some or all of these duties, however, it is not an exclusive or all-inclusive list.  Other duties may be assigned.

1.              Maintain a positive relationship with all internal and external contacts, constantly display a positive, upbeat attitude and maintain a strong customer focus at all times.

2.              Receive and expedite quotation requests for new and repeat items.

3.              Receive, process and expedite orders, order changes, and order inquires.

4.              Assist in monitoring customer orders through the production process, ensuring that orders meet customer requirements and delivery dates.  Notify Customer Service Manager if any problems occur.

5.              Provide the customer with prices and production feasibility for new and inactive items.

6.              Assist in receiving and processing credits/complaints in a professional and timely manner.

7.              All other miscellaneous duties that may be assigned.

Required Competencies

·                                                    Excellent communications skills, written and oral.

·                                                    Excellent listening skills.

·                                                    Computer skills including Microsoft Office and BVP.

·                                                    Basic typing and computer input skills for order entry.

·                                                    Strong math skills.

·                                                    Ability to remain calm under pressure.

·                                                    Ability to multi-task.

·                                                    Excellent organizational skills.

·                                                    Detail oriented.

Other Requirements (Education, experience, technical knowledge)

· High school diploma or equivalent.  Post-secondary education preferred.

· Six months to one year minimum of previous customer service or related experience.

· General knowledge of corrugated fibreboard specification, terminology and container styles.

Robert V. Krajci

Menasha Packaging Company, LLC

Manager, Human Resources, Eastern Region

567 Waltz Mill Rd.

Ruffs Dale, PA  15679

bob.krajci@menasha.com

http://www.menashapackaging.com/

 

Retail Program Coordinator - Menasha Packaging

I have several job descriptions for degreed graduates…Buyer, Customer Service Rep and Program Coordinator.  (Customer Service Rep does not require a degree, but it is preferred.)  We also would have an interest in graduates of the Electro-Mechanical Engineering Technology program.  These grads could fit into Production and Maintenance Management training positions.  We would also consider intern programs in that degree area. 

Bob

This company will be at the Alle-Kiski Job Fair on campus October 6.

Retail Program Coordinator - Position Summary

Primary focus is to coordinate display programs effectively and timely for the Yukon Complex to and from Customers, Account Managers, Inside Support Teams and Vendors, and to serve as a resource to the Complex on large display projects and graphics. Secondary focus is to coordinate customer expectations with plant capabilities to ensure that satisfactory value-added products are provided to our customers.

Key Responsibilities

The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list.  Other duties may be assigned.

Project Coordination

q  Coordinate display programs from concept thru execution.  Specific involvement may vary from customer to customer but could include:

o    Communicate display program requirements, scope and timelines to all internal team members including Design, CS, Production and Pack-out Facilities.

o    Engage designers and creative team members to facilitate display concepts and renderings.

o    Ensure structures are approved by the customer, including coordinating tests as needed.

o    Coordinate pricing and prepare quotes based on customer needs.

o    Coordinate and/or attend production trials, co-packing trials and first production / assembly runs.

o    Communicate all co-packing expectations and coordinate pricing with Field Sales Manager and co-packing operations.

o    Ensure ink swatches are approved.

o    Remove barriers and engage appropriate folks to keep program timelines on schedule.

o    Coordinate graphic and/or creation art process with Menasha’s Design Team or customer art agencies.

o    Coordinate proofs and color matching across display components.

o    Coordinate pre-production meetings with Account Managers, Design, CS, Production & co-packing facilities to review program expectations, timing, and specs to ensure all parties are ready to move into production.

o    Coordinate and communicate any special shipping requirements.

q  Build and maintain knowledge of Menasha’s RII strategy, products and services, corrugated packaging and displays, and the production processes used by Menasha Packaging, Yukon Complex. 

q  Maintain a positive relationship with all internal and external contacts, constantly display a positive, upbeat attitude; and maintain a strong customer focus at all times.

q  Spend time with Account Managers and customers to help build strong relationships.

q  Back-up the department’s Retail Project Coordinator.

q  Support graphic packaging orders with daily responsibilities including, but not limited to:

o    Order litho and work with Customer Service to address customer needs.

o    Train and communicate with Sales & Customer Service on graphic capabilities and limitations and converting for litho, preprint & high-end direct print.

o    Direct litho and preprint projects to insure customer needs and plant capabilities are taken into account.

o    Coordinate pre-production meetings with new projects with plate, litho and preprint vendors

o    Initiate litho and preprint pricing.

o    Review proofs and mylars for correct graphic positioning.

o    Communicate delivery schedules with all vendors.

o    Communicate with customers as needed to ensure all info received is correct and we are fulfilling our customer’s expectations.

o    Maintain preprint rollstock inventory based on customer forecast and customer orders.

Required Competencies

q  Computer skills; specifically PowerPoint, Excel and Word

q  Positive, proactive problem solving and decision making skills.

q  Ability to handle multiple programs at one time / project coordination skills.

q  Ability to work autonomously with little supervision.

q  Excellent communications skills (both written and verbal).

q  Customer focused.

q  Attention to detail.

q  Proven leadership skills.

Other Requirements (Education, experience, technical knowledge)

q  College degree or equivalent experience in corrugated manufacturing, flexographic or offset printing processes.

q  Ability to travel to customers as needed, sometimes with very short notice.

Robert V. Krajci

Menasha Packaging Company, LLC

Manager, Human Resources, Eastern Region

567 Waltz Mill Rd.

Ruffs Dale, PA  15679

bob.krajci@menasha.com

http://www.menashapackaging.com/

 

Area Manager, Production - Menasha Packaging

I have several job descriptions for degreed graduates…Buyer, Customer Service Rep and Program Coordinator.  (Customer Service Rep does not require a degree, but it is preferred.)  We also would have an interest in graduates of the Electro-Mechanical Engineering Technology program.  These grads could fit into Production and Maintenance Management training positions.  We would also consider intern programs in that degree area. 

Bob

This company will be at the Alle-Kiski Job Fair on campus October 6.

Area Manager, Production - Position Summary

Supervise hourly employees in production departments (corrugator and/or converting) to ensure that a quality product is safely produced and delivered to the customer on time within set cost parameters.

Key Responsibilities

The following duties are normal for this position.   The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list.  Other duties may be assigned.

1.              Adjust workforce assignments on a daily basis to ensure product is manufactured and delivered as scheduled.  Supervisory responsibilities may encompass all production and shipping/receiving operations.

2.        Train new employees directly or through others to become proficient in their job assignments.

3.        Ensure that safe work practices are followed at all times.  Conduct accident investigations and establish preventative measures to avoid similar accidents in the future. 

4.        Conduct daily SQPC (Safety, Quality, Productivity and Communication) meetings with crew.

5.        Assist in the orientation of new employees.  Evaluate new employees during probationary period to determine whether to keep as regular fulltime employees.

6.        Evaluate employee performance to qualify or disqualify them from bid positions.

7.        Administer the union contract through the second step of the grievance procedure.

8.        Ensure that all products meet the specifications of the customer before they are shipped.

9.        Actively participate in Lean initiatives.  Strive for continuous improvement.

10.     Coordinate equipment repairs and scheduled maintenance with Maintenance Supervisor.

11.     Discipline and reward employees as appropriate.

12.     Assists Plant Superintendent in other aspects of production management as necessary.

Required Competencies

·                                                    Must be an effective leader

·                                                    Excellent people skills…developing, motivating, training, managing behavior, etc.

·                                                    Excellent communication skills, written and verbal

·                                                    Well-organized, high energy, pro-active

·                                                    Excellent problem-solving skills

·                                                    Above average math skills

Other Requirements (Education, experience, technical knowledge)

·  BS/BA in Engineering or Management or a related field preferred.  High school graduate or GED required

·  Experience in corrugated container manufacturing, preferably in a union setting

· Up to date technical knowledge of manufacturing equipment either corrugator or 6-color press

· Ability to work different shifts

Robert V. Krajci

Menasha Packaging Company, LLC

Manager, Human Resources, Eastern Region

567 Waltz Mill Rd.

Ruffs Dale, PA  15679

bob.krajci@menasha.com

http://www.menashapackaging.com/

 

Buyer - Menasha Packaging

I have several job descriptions for degreed graduates…Buyer, Customer Service Rep and Program Coordinator.  (Customer Service Rep does not require a degree, but it is preferred.)  We also would have an interest in graduates of the Electro-Mechanical Engineering Technology program.  These grads could fit into Production and Maintenance Management training positions.  We would also consider intern programs in that degree area. 

Bob

This company will be at the Alle-Kiski Job Fair on campus October 6.

Buyer - Position Summary

Manage the supply chain activities by providing functional leadership that promotes consistency of thought and action relative to purchasing for the Menasha Packaging operations in the Yukon Complex in compliance with corporate governance, policies and savings objectives.

Key Responsibilities

The following duties are normal for this position.   The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list.  Other duties may be assigned.

1.     Oversees the solicitation of all competitive quotations and issuance of purchase orders.

2.     Participates in the Menasha Packaging Purchasing Group’s formulation and implementation of purchasing strategies, policies, guidelines, systems and standards designed to strengthen the materials acquisition process consistent with Menasha Packaging’s philosophy and strategic plans.

3.     Optimizes purchasing leverage by implementing cost effective arrangements for materials, supplies, equipment and services. 

4.     Implements consolidated supplier rationalization where possible.

5.     Maintains effective relationships with key suppliers to obtain the best total value, and sustain a supplier evaluation program to accurately measure supplier performance in accordance with established corporate programs and ISO 9000 requirements.

6.     Implements and supports supply management programs and projects designed to generate significant cost reductions related to the purchase of production and non-production materials, supplies, equipment and services.

7.     Focuses all purchasing efforts towards a single goal of maximizing both internal and external customer satisfaction by providing total quality, cycle time reductions, inventory reductions and lowest total cost, while effectively consolidating the supply base.

8.     Utilizes the corporate SAP, BVP and EAM automated purchasing programs.  Recommends or suggests revisions to Home Office to improve these systems as applicable.

9.     Recommends spending approval levels to Home Office for individuals using company Procurement Cards.

10.  Other current duties:  Yukon plant Safety Team member.  ISO 9001-2000 internal quality auditor.

11.  Exercises purchase authority up to $50,000.

Required Competencies

·                                                         Highly organized

·                                                         Excellent communication skills, verbal and written

·                                                         Excellent negotiation skills

·                                                         Effective in a team environment

·                                                         Creative

·                                                         Takes initiative

Other Requirements (Education, experience, technical knowledge)

·                                                         BS Degree in Business or related field

·                                                         Professional training in Procurement and Contract Law

·                                                         Negotiation skills

·                                                         Familiarity with ISO, SFI, FSC, etc.

·                                                         Competent in Excel, Word, PowerPoint and other business software products

·                                                         Familiar with automated Purchasing systems

Robert V. Krajci

Menasha Packaging Company, LLC

Manager, Human Resources, Eastern Region

567 Waltz Mill Rd.

Ruffs Dale, PA  15679

bob.krajci@menasha.com

http://www.menashapackaging.com/

 

Nestle Purina internships and entry-level

Nestle Purina is currently recruiting for our internship and entry level opportunities.  We wanted to reach out to campus Career Services offices again for assistance in identifying top quality students for the positions listed below. 

 

Please encourage your students to apply now as we are currently scheduling interviews. 

 

Summer Sales Internship for current Juniors:

<![if !supportLists]>o    <![endif]>Juniors with the following Majors: Marketing, Sales, Communication, Psychology, Business Administration

<![if !supportLists]>o    <![endif]>GPA: 2.75

<![if !supportLists]>o    <![endif]>Graduation Date: graduation date between December 2012  -  August 2013

For more information about the Sales Internship: http://dld.bz/Sales

To apply NOW: http://bit.ly/rlENFv

 

Entry Level Quality Assurance positions for Seniors:

<![if !supportLists]>o    <![endif]>Seniors with the following Majors: Food Science, Microbiology, Biology, Industrial Engineering

<![if !supportLists]>o    <![endif]>GPA: 2.8

<![if !supportLists]>o    <![endif]>Graduation Date: Will attain by June 2012

For more information about the Entry Level positions: http://dld.bz/EntryLevel

To apply NOW: http://bit.ly/rlENFv

 

Entry Level Information Systems positions for Seniors:

<![if !supportLists]>o    <![endif]>Seniors with the following Majors: Management of Information Systems, Computer Science or Business Administration

<![if !supportLists]>o    <![endif]>GPA: 2.8

<![if !supportLists]>o    <![endif]>Graduation Date: Will attain by June 2012

For more information about the Entry Level positions: http://dld.bz/EntryLevel

To apply NOW: http://bit.ly/rlENFv

 

We welcome students to ask us any questions, directly on our Facebook wall: http://www.facebook.com/NestlePurinaCareers

 

Thank you!

Emily Fesler

Human Resources, Talent Sourcing

Nestlé Purina PetCare Company
Checkerboard Square – 9T
St. Louis, MO 63164

Assistant Director of Strategic Initiatives

Assistant Director of Strategic Initiatives - #8612

Carnegie Mellon University

Description

Reports directly to the Senior Director of Strategic Initiatives. The Assistant Director of Strategic Initiatives will be responsible for coordinating and implementing cultivation and stewardship efforts for some of the university's most important corporate, foundation and individual prospects who are giving major support or considering supporting strategic priorities of the university. He or she will play an important role in coordinating fundraising for the three strategic initiatives identified by the university (energy and environment; brain mind and learning; and innovation leadership). The assistant director will be responsible for providing high-level support for the senior director of strategic initiatives and the associate vice president of strategic initiatives. The assistant director's responsibilities will include stewardship; event planning (in coordination with the university advancement events staff); proposal, letter, and newsletter writing; coordination of research requests to the research department; and database management. He or she will also be responsible for developing printed and web-based collateral for individual giving officers to share with prospects interested in supporting the strategic initiatives. The assistant director will have day-to-day contact with leadership and principal gift prospects, and will coordinate the work of the Energy Futures Institute Presidential Consultation Committee.

Qualifications

Minimum:

Education: Bachelor's degree or equivalent combination of progressively responsible experience

Experience: 3-5 years related experience

Skills: excellent written and oral communication skills (writing test will be administered); superb interpersonal skills; excellent reasoning, problem solving and analytical skills; ability to work independently; excellent organizational and research skills; ability to function competently in and contribute to a team environment; efficient time management skills; ability to meet deadlines; ability to handle multiple tasks; computer literacy in such areas as Excel, Power Point, Word and Advance; basic knowledge of fundraising practices and donor relations.

Physical Mobility: ability to travel to various locations, both on and off campus

Environmental Conditions: exposed to all campus office environments and close contact with computer screen

Mental: ability to work independently; work under pressure; pay close attention to detail, meet inflexible deadlines, deal with difficult situations while maintaining composure

Other: some evening and weekend work required

 

Preferred:

Education: Master's degree, professional degree, or equivalent combination of training and experience

Experience: 2-4 years experience in development or advancement in a university or other nonprofit environment, with a focus on donor relations, development communications, stewardship, and/or prospect management. Experience working with trustees and high-level donors of an organization. Experience with publication and proposal writing. Experience working as part of a gift team.

Skills: Experience with fundraising software like BSR advance.

 

TO APPLY: Please go online to http://www.cmu.edu/jobs

and apply to Job #8612.

CARNEGIE MELLON UNIVERSITY IS AN EOE/AA EMPLOYER COMMITTED TO DIVERSITY

Computing User Consultant at CMU

H&SS Computing User Consultant - #8576

Carnegie Mellon University

Description

Responsible for front line support of H&SS mixed (PC/MAC) desktop/laptop support environment, networks and IT resources, including, but not limited to, installing/troubleshooting difficult user issues (hardware/software), and documenting unique issues and solutions. Handles general questions and refers more complicated issues to higher level IT staff/resources for their review or resolution and functioning as part of the H&SS Computing team.

Qualifications

Minimum:

Education: Associates degree in a technical field or equivalent.

Experience: 0 to 2 years of computer support experience.

Skills: Good problem solving skills and a fast learner able to adapt to changing technical needs; ability to interact with campus community; ability to maintain accurate and detailed records; working knowledge of desktop operating systems and common tools including, but not limited to, email clients and web browsers.

Physical Mobility: Able to travel to various locations across campus to install equipment or software; able to lift and carry desktop computers and related peripherals; able to maneuver in tight spaces, to bend, reach, stoop, etc; must be able to move computer equipment.

Environmental Conditions: Usual office setting; exposure to computer monitors for long periods of time.

Mental: Works well under pressure, pays close attention to detail, strong customer service orientation.

Other: Weekend and evening hours may be required.

 

TO APPLY: Please go online to https://www.cmu.edu/jobs

and apply to Job #8576. Along with applying online, resumes can be sent to Bobby Williams, bw26@andrew.cmu.edu.

CARNEGIE MELLON UNIVERSITY IS AN EOE/AA EMPLOYER COMMITTED TO DIVERSITY

Risk Analyst Position, American Electric Power

Risk Analyst Position – American Electric Power in Ohio

 

Apply online at:

https://www.aep.com/careers/kenexa/jobDetails.aspx?siteID=5247&areq=2775BR

 

 

The Risk Analyst assists in the collection, organization, and analysis of data to measure the Company’s financial risks. The Risk Analyst exhibits analytical problem solving skills, including rudimentary data manipulation and analysis, has very good written and verbal communication skills, and with direction performs various programming tasks. With significant direction, assists in developing components of systems for the routine estimation of market and nonmarket risks (including value-at-risk, earning at-risk, EaR, credit risk, and insurance risk), and the routine production of associated reports. Develops and maintains components of systems to support analytics, reporting, workflows, and auditing requirements. With direction, assists with producing useful explanatory graphs, charts, and tables and support thin applications, client side, and UNIX server custom applications. Perform software setup, updates, and maintenance for custom vendor applications in Windows and UNIX environments. Periodic database table updates and, with training and supervision, identify optimization parameters for ongoing development or new datamart architecture. Ability to extract data and perform basic data manipulation and cleaning from various data sources. Demonstrates the highest standards of ethical behavior and support the Company's Corporate Compliance Policy. Assume other duties and responsibilities as assigned. Requirements: This is an entry-level position for someone with a degree in computer science, math, or statistics.