Sonic Skating Carhop

SONIC DRIVE-IN JOB DESCRIPTION

POSITION:                                        SKATING CARHOP

IMMEDIATE SUPERVISOR:               MANAGER ON DUTY   

STATUS:                                           HOURLY, NON-EXEMPT

GENERAL PURPOSE OF JOB:  Serves and delivers quality food in a clean, safe, and efficient manner while roller skating so that guests will have an enjoyable experience at the Sonic Drive-In. 

ESSENTIAL JOB DUTIES: 

1. Ensures that temperature, packaging, appearance, presentation, and service of all menu items meet operational standards.

2. Carries and balances a tray weighing up to 25 pounds while roller skating.

3. Greets all guests in a polite and friendly manner with a smile.

4. Delivers and serves quality food and beverages to guests at each delivery point (cars parked in stalls and patio) in a timely manner while roller skating.

5. Displays the importance of placing guests’ needs first on a consistent basis.

6. Responds to guests requests in a respectful manner. Promptly reports complaints to a member of the drive-in management team.

7. Makes accurate change quickly and efficiently.

8. Clears trays and trash from guests’ cars, patio, Drive-Thru parking lot and property while roller skating.

9. Successful completion of assigned Sonic Skating Training Program.

ADDITIONAL DUTIES:

·   Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-In operations manual.

·   Performs other job related duties as assigned or required including, but not limited to, preparing drinks, ice cream menu items or taking guests orders when necessary.

QUALIFICATIONS AND JOB REQUIREMENTS:

·   Effective communication skills

·   Basic math and basic reading skills

·   Ability to roller skate proficiently while balancing and carrying a tray

·   Ability to roller skate while sweeping

·   Ability to roller skate while on concrete, tile or wet or dry surfaces

·   Ability to follow directions

·   Ability to work irregular hours, nights, weekends and holidays

·   Complies with all Sonic Drive-In Policies and Procedures, and all health and sanitation laws and regulations

·   Successfully completes and follows requirements of all STAR certification and other Sonic Drive-In training programs

·   Successfully participates in and completes assigned Sonic Skating Training Program

·   Continuous standing while on roller skates

·   Frequent bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning while on roller skates

·   Frequent skating in and out of drive-in when delivering food

·   General knowledge and understanding of the restaurant industry or retail operations preferred, but not required.

ENVIRONMENT:  Exposure to extreme temperatures based on variable weather conditions. 

SONIC MISSION STATEMENT: To become America’s most-loved restaurant brand.

SONIC CORE VALUES

At Sonic, we value:

·         Respect for everyone touched by the Sonic brand.

·         Entrepreneurial spirit.

·         Importance of relationships as a way of life.

·         Doing different, special and better things to surprise and delight everyone touched by the

                Sonic brand.