SONIC DRIVE-IN JOB DESCRIPTION
POSITION: CREW
MEMBER
IMMEDIATE SUPERVISOR: MANAGER
ON DUTY
STATUS: HOURLY,
NON-EXEMPT
GENERAL PURPOSE OF POSITION: Prepares quality food in a clean, safe, and
efficient manner so that guests will have an enjoyable experience at the Sonic
Drive-In.
ESSENTIAL JOB DUTIES:
1. Performs all duties in the Basic Stations
(Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, and if
applicable, Drive-Thru) as needed and depending on store volume, during a shift
to ensure that preparation (portion control), temperature, packaging,
appearance, presentation, taste and service of all menu items meet operational
standards.
2. Operates switchboard and records customer
order, repeats order in a clear and understandable manner.
3. Operates Drive-Thru window and sales
register and makes accurate change quickly and efficiently.
4. Prepares fountain drinks and ice cream
items.
5. Prepares food by cutting and chopping food
items and cooking on grill or in fryers.
6. Prepares food orders efficiently within
2-3 minute time frame.
7. Packages all menu items into bags or trays
and places drink orders into drink carriers.
8. Serves food to customers in an efficient
manner in the Drive-Thru and as necessary when working in other Basic Stations.
9. Moves food product weighing up to 50 lbs
into freezer and shelves stacked from floor to ceiling.
10. Routinely disposes of trash by transporting
bags outside and into dumpsters.
11. Cleans all areas of drive-in, including
mopping, sweeping, washing dishes, wiping counter-tops and emptying used grease.
12. Performs frequent washing and sanitizing of:
food areas, food preparation tools, and hands.
ADDITIONAL DUTIES:
· Displays the importance
of placing guests’ needs first on a consistent basis.
· Responds to guests
requests in a respectful manner. Promptly reports complaints to a member of the
drive-in management team.
· Wears required uniform
and appropriate personal protective equipment as outlined in the Sonic Drive-In
operations manual.
· Performs other job
related duties as assigned or required.
QUALIFICATIONS
AND JOB REQUIREMENTS:
·
Effective
communication skills
·
Basic
math and basic reading skills
·
Ability
to follow directions
·
Ability
to work irregular hours, nights, weekends and holidays
·
Complies
with all Sonic Drive-In Policies and Procedures, and all health and sanitation
laws and regulations.
·
Successfully
completes and follows requirements of all STAR
certification and other Sonic Drive-In training programs.
·
Continuous
standing, bending, stooping, lifting, stretching and frequent over-head lifting
will be required when staging, preparing or packaging menu items and/or
cleaning.
·
General
knowledge and understanding of the restaurant industry or retail operations
preferred, but not required.
ENVIRONMENT: Frequent exposure to heat and hot liquid shortening
while cooking. Frequent exposure to freezer when stocking food items.
Occasional exposure to extreme temperatures based on variable weather
conditions.
SONIC MISSION STATEMENT: To become America
SONIC CORE VALUES
At Sonic, we value:
·
Respect
for everyone touched by the Sonic brand.
·
Entrepreneurial
spirit and the power of the individual.
·
Importance
of relationships as a way of life.
·
Doing
different, special and better things to surprise and delight everyone
touched by the Sonic brand.
