TWO POSITIONS AVAILABLE. SCROLL DOWN FOR ALL DETAILS.
Sales & Service Technician
Advanced Communications is looking for a sales & service technician. The candidate must be eager, motivated and capable of working independently.
Sales Duties Include:
-Contacting potential customers to talk about and sell our various products. This will include leads provided by the office as well as generating your own leads thru various marketing approaches.
-Contacting existing customers to talk about upgrades and additions to their current setups. -Contacting existing customers to update our database records to ensure we have the latest contact information.
-Updating our master database of schools by either phone calls or website research.
-Making follow-up calls to our existing customer's to see how the products are working and gauge their satisfaction. Collecting referral quotes from heavily satisfied customers.
-Managing inventory which includes regular inventory counts and notifications when levels reach re-order points.
-Attend coaching clinics where you will set up a HME booth and demo our products.
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Service Duties Include:
-Building headsets systems from scratch and programming them to the requested configuration.
-Preparing, packing and shipping headsets systems and additions to fill customer's orders.
-Answering phones and taking tech calls from customers who need assistance. This typically involves how to setup the system, basic troubleshooting and reprogramming.
-Reconditioning existing HME systems by checking programming and functionality, testing batteries and cleaning systems.
-Refurbishing trade in systems by testing and cleaning headsets and repairing malfunctioning parts.
-Repairing damaged HME headsets by troubleshooting the issue and swapping out bad parts.
Position Details: The position is Monday thru Friday from 9 am to 5 pm with some 12 pm to 8 pm work on Wednesdays. This position requires some Friday night shifts (4 pm to 12 am) in the fall as well as some Saturdays (10am to 5pm) in the fall. Candidate must also be willing to travel out of state in the months of January, February, March and July for 2-4 days at a time. Those interested should send their resume and letter of interest to resumes@advcomsystems.com
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Computer & Electronics Service Technician
Advanced Communications is looking for a service technician. The candidate must be eager, motivated and capable of working independently. Candidate must have a degree in the IT field or comparable workplace experience.
Duties Include:
-Troubleshooting customer's hardware and software issues. This includes virus removal, upgrades, reformats, etc.
-Onsite support for our business cliental. This includes networking, printer maintenance, email support as well as the general troubleshooting duties.
-Phone, Tablet and Laptop Screen Repair. Technician will be trained in house on this. -Headset Equipment Maintenance. This includes checking programming and functionality, testing batteries and cleaning systems. Technician will be trained in house on this.
-Answering phones and taking tech calls from customers who need assistance. This typically involves how to setup the system, basic troubleshooting and reprogramming.
-Internal Network Upkeep. This includes upgrading internal computers, software and networking. -Managing inventory which includes regular inventory counts and notifications when levels reach re-order points.
-Preparing, packing and shipping headsets systems and additions to fill customer's orders.
Position Details: The position is Monday thru Friday from 9 am to 5 pm with some 12 pm to 8 pm work on Wednesdays. This position requires some Friday night shifts (4 pm to 12 am) in the fall as well as some Saturdays (10am to 5pm) in the fall. Photoshop and/or Web Programming experience is a plus but not required. Those interested should send their resume and letter of interest to resumes@advcomsystems.com.
