Philips Healthcare - Biomedical Equipment Technician (Morgantown, WV)
Our GSSNA group is
a 5,500-member North American Healthcare Sales and Service organization.
Working within this group, you’d benefit from the team’s growing breadth and
depth of healthcare products and services portfolio, and be challenged to drive
our best-in-class reputation through top customer experience ratings. In a ‘One
Team’ culture, you’ll have the support of an intrinsically linked group of
multi-disciplinary experts who are driven by a common mission of making the
world healthier and more sustainable. As part of the Service engineering
organization you will contribute to providing the right data, context, and
approach which will change the way we do business and make a difference for our
customers.
Biomedical
Equipment Technician Must live within 45 miles of Morgantown, WV or consider
relocation. We challenge you to join Philips Healthcare as a Biomedical
Equipment Technician where you will WOW our customers by using your strong
technical skills in providing the best in class customer service! As part of
the Service engineering organization you will contribute to providing the right
data, context, and approach which will change the way we do business and make a
difference for our customers. Responsibilities: Responsible for identification
and resolution of customer issues, providing the customer with the appropriate
communication and involving appropriate site service personnel. Maintaining
customer satisfaction is the primary goal. Therefore, the BMET must demonstrate
ownership in difficult circumstances and show a sense of urgency about
delivering results, ability to establish the priorities of the moment by
assessing the priorities communicated by the Site Manager, the Site Team or the
customer. As a company representative, acts as a resource in response to
customer inquiries and communicates only appropriate information. Refers
information to the appropriate person. Provides a positive cohesive company
image when discussing the company and products with the customer. - Establishes
credibility and trust. - Ensures customer satisfaction while meeting business
objectives. - Understands customer’s competitive environment - Provides
proactive site leadership in the improvement of customer relationships and
satisfaction. - Drives the site to maximize customer satisfaction consistent
with site business objectives. Shares best practices within local site and
across multiple work teams. - Involved in multiple levels at the site. - May be
requested to serve upon or provide consultation to various hospital committees
or teams as requested by the customer with prior approval of site management. -
Operate under the required knowledge of regulatory requirements, performance
standards, Philips policies, customer policies, and safety requirements
(electrical & radiation safety, safe lifting practices, etc.). - Manages
company assets effectively including labor time, parts inventory levels, tools,
test equipment calibration, customer purchase orders, equipment, business
expenditures, etc. - Performs all administrative duties in a complete and
timely manner including timesheets, service activity reporting, expense
reports, preventative maintenance documentation, and other related paperwork.
Our Offer Sharpen your talents with new challenges in our dynamic organization.
As a market-driven company, we’re used to listening to our customers &
apply the same thinking to our employees. We offer a competitive salary,
outstanding benefits and flexibility in a career with a positive and supportive
atmosphere in which to develop your talents further. If you are interested in
an array of development and growth opportunities to demonstrate your impact
both personally and professionally, come create your legacy here. Philips is an
equal opportunity employer. All qualified applicants will receive consideration
for employment without regard to race, color, religion, age, sex (including
pregnancy), sexual orientation, gender identity, national origin, genetic
information, creed, citizenship, disability, protected veteran or marital status.
As an equal opportunity employer, Philips is committed to a diverse workforce.
In order to ensure reasonable accommodation for individuals protected by
Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans'
Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of
1990, applicants that require accommodation in the job application process may
contact 888-367-7223, option 5, for assistance. #LI-CG1
Candidate Qualifications:
• Associate’s degree or equivalent training/experience in
electronics or Biomedical Engineering.
• 1-3 years servicing medical equipment.
• Expertise in at least two specialty areas relating to the field of
biomedical equipment repair.
• Experience with mechanical devices and tools and test equipment.
Must possess demonstrated skills in using an oscilloscope, digital multimeter,
etc.
• Experience with electronic circuit boards, processors and computer
hardware including applications, programming and systems functionally.
Click here to
apply! https://philips.wd3.myworkdayjobs.com/jobs-and-careers/job/United-States-of-America---Home-Based/Biomedical-Equipment-Technician--Morgantown--WV-_213474-1
Full Time Engineering/Technology
