Quality Machined Products & Manufacturing Inc. Looking to Hire a Shipping and Receiving Clerk
SUMMARY: Performs various types of product packing and shipping in accordance with established procedures and/or commercial standards; receives and stocks incoming equipment, materials, and supplies and prepares shipments.
DUTIES AND RESPONSIBILITIES:
- Processes all in- and outbound shipments including but not limited to sorting, logging, packing, and shipping.
- Audits each shipment prior to packing to ensure that goods match order.
- Packs and labels product based on established standards.
- Ensures that proper equipment, manuals, and accessories are shipped with correct order.
- Prepares shipping and receiving documentation; maintains orderly files for all documentation.
- Participates in scheduling of daily transportation.
- Processes all receiving transactions and paperwork.
- Inspects all incoming freight for damage; follows-up with purchasing to resolve any damaged freight issues.
- Assists in maintaining material inventory levels.
- Assists in responses to requests for tracing of missing shipments.
- Assists in maintaining safety and housekeeping standards in shipping area.
- Performs required administrative tasks; prepares all required reports and correspondence.
- Performs other related duties as assigned by management.
QUALIFICATIONS:
- One to two years shipping experience or equivalent.
- Familiarity with shipping practices and handling methods.
- Ability to work with minimal supervision.
- Customer service skills
- Commitment to excellence and high standards
- Excellent written and oral communication skills
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Acute attention to detail
- Proficient on JobBoss or equivalent manufacturing management software, Quickbooks, Work, and Excel
- Proven ability to handle multiple projects and meet deadlines
- Strong interpersonal skills.
- Ability to understand and follow written and verbal instructions.
COMPETENCIES:
- Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently required to stand
- Frequently required to walk
- Frequently required to sit
- Continually required to utilize hand and finger dexterity
- Occasionally required to climb, balance, bend, stoop, kneel or crawl
- Continually required to talk or hear
- Frequently utilize visual acuity to operate equipment, read
technical information, and/or use a keyboard - Occasionally required to lift/push/carry items less than 50 pounds
- Occasionally work near moving mechanical parts
- Occasionally loud noise (examples: metal can manufacturing, large earth-moving equipment)
